Before ordering your first CustomArray from CombiMatrix, please complete the following steps to become a CustomArray customer.
Contact CombiMatrix
You can contact CombiMatrix directly using several methods, choose the one that's convenient for you.
CONTACT OPTIONS
1.
Call to speak with an account manager: toll free--800-985-2269 or 425-493-2000.
2.
Send an email and an account manager will contact you:
Please contact us at
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if we can assist you in any way or if you have any questions about this process or CustomArray.
3.
Fill out our web form and we will contact you .
Sign up for an account online!
STEPS TO GET AN ONLINE ACCOUNT
1.
Go to http://webapps.combimatrix.com
2.
Select the New User/Setup Account option to begin the application process.
3.
Review and accept our Terms and Conditions.
4.
Complete and submit the on-line application (applications are typically processed within one business day) .
5.
Receive email from CombiMatrix approving your account.
6.
Logon to the CustomArray applications website using the User ID and password you requested in the application process.
7.
Begin designing and ordering your own unique CustomArrays!
Please contact us at
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if we can assist you in any way or if you have any questions about this process or CustomArray.
Alternately, you can contact us via our webform.
* For best sensitivity hapten labeling is recommended
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